Product & Care
Our jewelry is 14kt-18kt gold plated and/or Rhodium Electroplated. Each item was carefully designed and made by our team at Emma Pills. All metals are recycled & ethically sourced.
Many of our pieces are created from mixed metals as well as hand painted enamel and ethically sourced crystals, stones and other delicate materials so please follow instructions to care for your pills.
We are committed to producing top quality jewelry with superior plating thickness. However, please avoid direct contact with water, perfumes, hand sanitisers, soaps, and other fragrance products.
Jewelry repairs will be based on a case-by-case basis. We are not responsible for improper jewelry care.
To ensure your Pills last a lifetime,
Limit exposure to water, perfume, soaps, hand sanitizers, sunscreen, lotion and hairstyling products as they may cause tarnishing.
Avoid contact with water when possible, and or keep your Emma Pills dry and high.
Store pieces separately and we advise to hang thin chain necklaces to avoid tangling.
Wipe clean with a soft cloth, and do not use conventional fine jewelry cleaner.
Please note - Loss of color or shine can naturally occur from certain skin PH levels.
Delivery & Returns
Delivery is free within the US when you spend $100 USD or over.
Yes, we do. Here are our rates for different regions:
Economy Passport (shipping cost is calculated at checkout): from $10USD
Standard international: $27 USD
Express Australia UPS: $31 USD
Express International: $50 UK / $45 rest of the world
**fees vary for Alaska, Hawaii, Puerto Rico, Caribbean and Virgin / Outlying Islands
All PREORDERS are paid in full at the time of purchase. Your order will ship within the window provided. Pre-Orders cannot be changed or canceled. All sales are final.
Orders within the USA:
Economy USPS ($12 USD free over all orders over $100 USD): allow 5-8 business days.
Express UPS ($15 USD rate applies): allow 1-2 business days.
Passport Shipping (economy option): allow 5-18 days. This depends on location. The precise delivery time is calculated on the checkout.
Standard International UPS: 3-10 days.
Express International UPS: allow 1-5 days.
During our sale season, all products discounted or marked down cannot be exchanged or returned.
Due to hygiene reasons earrings cannot be exchanged or returned, unless faulty.
Please note once the order has been placed we cannot, amend change or cancel an order.
Please note, we’re unable to combine or add an item to an existing order.
If you need to make any amendments to your purchase, please contact us at